You may approach our friendly staff at any of Home-Fix Outlets, providing your mobile/home phone number and an active email address. Alternatively, you can also log on to our web site: www.Home-Fix.com or call our contact centre at toll-free number: 1800-Home-Fix (1800 4663 349) for enrolment.

User ID and Password will be assigned to you via email or letter. Simply use them to log on to the member web page to activate your membership.

No, duplicate applications will not be processed.

Every $1.00 spent at any Home-Fix outlets earns you 1 Point. Home-Fix electronic vouchers are issued on a quarterly basis each time you accumulate multiples of 200 points.
If you purchase $300 up to $799 within a 12-month period, you earn one (1) base point plus one (1) additional bonus point for every additional $1 you spend. And if you accumulate $800 and above within a 12-month period, you earn one (1) base point plus two (2) additional bonus points for every additional $1 you spend. Home-Fix reserves the right to change the amount spent and/or the Points earned at any time. See the table below for comparison.

Dollar Spent	Base Rate	Bonus Accelerator	Points Earn for Each Dollar Spent
$1 - $299	$1 earns 1 point	-	$1 earns 1 point
$300 - $799		$1 earns 1 point	$1 earns 2 points
$800 and above		$1 earns 2 points	$1 earns 3 points

Qualifying Purchases refer to point of purchase made at all Home-Fix outlets or webstore(If any).

In addition to the Points earned upon point of purchase, 10 BONUS Points will be awarded to the Member who updates their profile at our website.

All cumulative Points will not expire as long as you have made purchases at any Home-Fix outlets or webstore and achieve a minimum of 200 points within 24 months from the point of membership activation.

Yes, you will enjoy this convenience at all our Singapore outlets and webstore.

No, all the points earned in your account are non-transferable.

Points earned will be updated on the 5th of every month.

As soon as you have accumulated a minimum of 200 Points, you can start redeeming rewards in the form of a SGD $5 Home-Fix voucher either by mail or email.

To use the voucher, simply present your physical voucher or state the 8-digit voucher unique ID while making purchases at the store.

The voucher is valid for 6 months from the date of issuance.

You can either check your points balance at any of our outlets, logon to our web page or call our contact centre at 1800-Home-Fix (1800 4663 349) (Normal business hours are 9am to 6pm, Monday to Friday, closed on Saturday/Public Holidays).

No. You cannot combine your points with other members, disregard of relationships, as points earned are non-transferable specified in the Programme's Terms & Conditions.

No. We cannot give you a replacement as redeemed vouchers are your personal responsibility and they have to be kept in a safe place until you utilize it.

You may either logon on to our web page and answer the security question correctly or call our contact centre at 1800-Home-Fix (1800 4663 349) (Normal business hours are 9am to 6pm, Monday to Friday, closed on Saturday/Public Holidays) for assistance.

You may either visit any of our outlets, logon on to our web page or call our contact centre at 1800-Home-Fix (1800 4663 349) (Normal business hours are 9am to 6pm, Monday to Friday, closed on Saturday/Public Holidays) for assistance.

The cash top-up component is introduced to provide flexibility to pay for the difference in price between the values in voucher and item purchased. No, the cash amount cannot be substituted with Points. But, you may combine valid vouchers to make your purchase.