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Information Technology (IT) Technical Support Specialist
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| Details |
Job Description
1) Provide PC Support and Maintenance at Corporate HQ
and Retail Outlets.
Responsible for assembling and configuring a computer,
installing operating systems and software as well as trouble
shooting hardware (such as printer, PC etc) and software
problems
2) Business Network Infrastructure.
Responsible for setting-up, configuring and trouble shooting
network equipment such as switches and routers in a wired
Local Area Network (LAN)
3) Enterprise Networking
Responsible for setting-up, configuring and implementing
Wide Area Network (WAN) and Wireless LAN (WLAN)
for Enterprise Networking
4) Assist in setting up Point of Sale (POS) System in the retail
outlet.
5) Assist in sourcing and purchasing hardware and software to
support the Company Business Information System
6) Documentation of work processes and system workflow
Responsible for documentation of work processes, system
workflow and procedures
Job Requirements
1) least a Higher NITEC qualification in one of these areas:
a) Business Information Systems
b) Information Technology
c) Info-Communication Technology or
d) Electronics (Computer & Networking)
2) 1 to 2 years of relevant working experience
3) Interest and Passion in IT related work
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| Report to: |
Assistant IT Manager |
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| Job Title |
MANAGEMENT TRAINEE |
| Details |
Job Requirements:
- A Diploma or Degree in Business Management, Commerce, Retail Management or related discipline
- At least 2 years of working experience
- Able to work retail hours i.e. weekends, public holiday, rotating shifts and 6 days work-week
- Good managerial skills and business acumen
- Good leadership skills with ability to lead and motivate a team of staff to achieve operational discipline
- Service-oriented and able to promote a service culture
- Possess drive, initiative and a passion for learning and change
- Opportunity to travel overseas to assist in set-up operations.
Job Responsibilities:
- Responsible for the daily smooth operation of a retail outlet
- Responsible for the operating discipline of a retail store which includes profitability, personnel management, inventory controls, merchandising presentation and customer service
- Responsible for the achievement of key performance indicators of the retail outlet which include financial results, service level and human resource management
- Ensure effective service by training staff in product knowledge and promoting a service culture in the store
- Develop and train staff to ensure effective customer service, selling, merchandise presentation, inventory control and stock replenishment
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Job
Location |
Position available in both Home-Fix Singapore & Malaysia |
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| Job Title |
RETAIL MANAGER |
| Details |
Job Requirements:
- Minimum SPM or equivalent
- Able to work 6 days a week
- Must be prepared to work on public holidays and weekends
- Able to work on 2 rotating shifts; morning and afternoon shift
- Good verbal communication skills
- Possess good customer service skills
- Enjoy meeting and interacting with people
- Possess good working attitude
- Good interpersonal skills and able to work as a team in the retail outlet
- Minimum 3 years working experience in retail operations
Job Responsibilities:
Typical
- Ensure store operation hours are maintained
- Determines and purchases appropriate types/categories of marketable items and ensures inventory levels support merchandising efforts
- Ensures proper updating of invoices and merchandise exit forms in the POS system
- Maintain inventory control
- Accomplish all personnel management actions necessary to ensure the general store staff is trained, scheduled and will provide quality customer services
- Develops and sustains operational procedures and standards
- Plans roster
- Evaluates and maintains standards for operations personnel
- Responsible for the maintenance of company’s equipment
- Maintains daily settlement records and cash banking
- Maintain an effective positive customer service environment
- Resolves customer problems, consider all suggestions and implement changes as necessary
- Ensures budget are maintained
- Uses independent judgment to resolve problems
- Responsible for completion of daily bank deposits
- Ensures that staff in proper attire during working hours
- Ensure that all company’s rules and regulations are followed by self and team
- Ensures relevant information are disseminated effectively
Periodic
- Orders merchandise and oversees physical inventory
- Prepares reports
- Coordinates special sales and road shows
- Develop and coach store employees by conducting performance reviews and educating employees on company policies
- Attends manager's meetings and conducts store team meetings as required
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Job
Location |
Position available in Home-Fix Malaysia only |
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| Job Title |
RETAIL ASSISTANT (CASHIERING & MERCHANDISING)
Full-Time and Part-Time positions available
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| Details |
Job Requirements:
- GCE ‘N’ level / WPLN Level 4 for Singaporeans / Singapore PR
- Malaysian with SPM 5 are welcome to apply
- Able to work 6 days a week
- Must be prepared to work on public holidays and weekends
- Able to work on 2 rotating shifts; morning and afternoon shift
- Good verbal communication skills
- Possess good customer service skills
- Enjoy meeting and interacting with people
- Possess good working attitude
- Good interpersonal skills and able to work as a team in the retail outlet
- Those with retail experience will be an advantage
Job Responsibilities:
- Receiving, checking and processing of incoming stocks which includes printing and sticking of price label to putting up of stocks
- Ordering, replenishing and maintaining merchandise in assigned area of responsibilities
- Updating of inventory in the system
- Provide the highest level of service to customers and conduct business according to the policies and procedures set by the Company
- Provide the highest level of product knowledge in identifying and making recommendations to meet customers’ needs
- Set up merchandise display according to Company’s standard
Job Duties for Cashiering
- Operate all Point of Sale (POS) equipments in the retail outlet
- Perform accurately all types of POS transactions, ie cash, Nets, cheques etc.
- Ensure a balance POS system at any time ie. cash register and other sales report tally with record of sales and opening float
- Ensure that security and safety procedures are carried out when operating the POS
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Job
Location |
Position available in Home-Fix Singapore and Malaysia |
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| Job Title |
RETAIL SUPERVISOR |
| Details |
Job Requirements:
- Minimum GCE ‘O’ level
- Able to work 6 days a week
- Must be prepared to work on public holidays and weekends
- Able to work on 2 rotating shifts; morning and afternoon shift
- Possess good leadership and people management skills
- Good written and verbal communication skills
- Enjoy meeting people and possess good customer service skills
- Possess good working attitude
- Good interpersonal skills and able to work as a team in the retail outlet.
- Those with retail experience will be an advantage
Job Responsibilities:
- Provide and implement the highest customer service standards in line with Company’s policies
- Train and support subordinates in providing the highest level of customer service
- Train and support subordinates in replenishment and merchandising display function, housekeeping work and store security policies and procedures
- Train and supervise subordinates in receiving, checking and processing of incoming stocks
- Ensure that all cashiering functions are carried out according to procedures and Company’s guidelines
- Verify and approve payments to suppliers and others in accordance to Company’s guidelines
- Develop and implement stock control strategies
- Assist in coordinating and implementing stock taking
- Plan working roster according to Company’s policies to ensure that it meet business requirements
Staff Welfare Benefits for Retail Supervisor and Retail Assistant
- Overtime payment
- Extra day’s salary for working on public holidays
- Flexi work
- Work as little as 4 hours a day
- Attendance Incentive for good attendance and punctuality
- Annual Wage Supplement (13th month pay)
- Branch Performance Incentives based on achievement of sales target
- Performance Bonus
- Annual Leave
- Medical and Hospitalization Leave
- Various types of leave, e.g.: Exam Leave, Childcare Leave
- Opportunities for training and development
- Career opportunities to progress up to executive/ managerial position for those who are enterprising
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Job
Location |
Position available in Home-Fix Singapore and Malaysia |
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